"We acknowledge and pay respect to the First Peoples of Australia and extend that respect to all Elders past, present and future"

Leading Diverse Teams

Cross-Cultural Management and Communication Training
Culture is an important part of life for all of us. It colours our attitudes, expectations and our view of the world. As the world around us continues to become more connected, companies are being faced with the challenge of managing an ever more culturally diverse workforce. Our Leading Diverse Teams Training program is designed to equip the leaders within your business with the tools needed to effectively and productively manage people within increasingly complicated workplace environments. It gives leaders the skills and techniques required to get the best out of their staff regardless of cultural differences. This training program helps business leaders learn how to promote and harness workplace diversity as an asset to help build productive, profitable and sustainable workplaces.

Our Leading Diverse Teams training programs can now also be delivered remotely using a web-based delivery platform.

Learning outcomes
After completing one of our Leading diverse teams training programs participants will be able to;

  • Define diversity and list examples of diversity which exist in the workforce
  • Comprehend the benefits and challenges of managing a diverse workforce
  • Explain the role of culture in diversity
  • Describe how to better manage conflicts which can arise in diverse teams
  • Demonstrate how to manage potential cultural differences within teams

Running time: 4 or 6 hours
Minimum participants: 8
Maximum participants: 25
Contact us for a tailored quote

Our Customer Service and Sales Training covers a range of customisable subjects including;

  • Understanding culture
  • 5 Steps to cultural competency
  • Making diversity work
  • Making diversity work for you
  • Understanding cultural differences

This training can also be combined with units from either our Aboriginal Cultural Training or Customer Service & Sales Training to best suit your individual needs.