"We acknowledge and pay respect to the First Peoples of Australia and extend that respect to all Elders past, present and future"
Customer Service & Sales Training
Customers are the life-blood of any company. An ability to win and retain customers is essential for any business to grow and to be successful in the long term. At Pindara Training Services we believe that making every customer feel valued and appreciated is fundamental to providing quality customer service. Our Customer Service and Sales Training program teaches participants simple skills and techniques to ensure that they provide exceptional customer service for every customer, every time. We understand that time is a valuable commodity for any business so our training focuses on practical tips and techniques to equip your staff and make sure that each of your customers (and potential customers) experiences the highest possible levels of customer service. We teach our participants how to utilise quality customer service as a sales tool to build happy, long term customers.
Running time: 5 hours
Minimum participants: 8
Maximum participants: 25
Costs: Contact us for a tailored quote
This training can also be combined with units from either our Aboriginal Cultural Training or Managing Diverse Teams Training to best suit your individual needs.